The Old Republic Server Wait Queues to be Addressed

The Old Republic Server Wait Queues to be Addressed

After playing a solid few days of The Old Republic, I’m of the the mind that the game is pretty good. And apparently I’m not alone. With server queue times reaching over two hours at peaks getting into the game can be incredibly frustrating. Fortunately, BioWare is already looking at ways to address the issue.

I was actually a little worried about the state of ToR’s login system. The game hasn’t even launched yet and already I have sat in queues upwards of two hours and as any MMO veteran can tell you, it’s an extremely painful wait. Lucky for me, and The Old Republic players the world over, BioWare is already looking at ways to address the issues. Jeff Hickman, Exectutive Producer of Live Services said:

We know there have been questions about the queues on the servers, so we wanted to take a moment to give you some insight.

In order to ensure that the service would be smooth and stable, we staged how we brought people into the Early Game Access program, adding people in waves. As you know, there are a lot of folks who want to play the game right now and we want to make sure they have lots of people to play with. Balancing this with figuring out when to bring new servers online to help alleviate the size of the queues is part art and part science. On one hand, you do not want people to wait too long – on the other hand, you want to make sure that people have a dynamic, engaging community to play with for long after launch. Either way, we have one clear objective – to make sure folks have fun.

While we can’t promise that there won’t ever be queues, we can promise you that we are taking this matter seriously and constantly reviewing them to make sure that they are manageable and reasonable.

It’s important to note that this is BioWare’s first MMO and as such they realistically had almost nothing to use a benchmark as to player response to the game. So the game is a little more popular than they thought it might be… I’m sure that’s a problem they’re more than happy to have on their plates.

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